Courier1 Support
Courier 1 has always been at the forefront of the courier industry, and we have taken another step to consolidate our leadership position with the establishment of a state-of-the-art 24/7 call centre.
By centralizing customer calls under one roof, we are able to offer our customers various channels of communication to ensure that their
queries are addressed promptly and efficiently.
At the Courier 1 call centre, our trained representatives are always available to assist customers with their queries; whether it’s tracking a shipment, requesting a pick-up, or simply seeking information about our services, our team is here to help. We are committed to providing our customers with the highest levels of service, and our state-of-the-art call center is just one example of this commitment.
24/7 Call Center
- Introduce yourself and your company warmly.
- Provide accurate and up-to-date information about tracking and delivery
- Help customers schedule pickups and deliveries.
- Verify addresses to ensure timely delivery
- Answer questions about payment and billing.
- Listen to complaints and feedback and take appropriate action.
- Handle special requests, such as same-day delivery or additional packaging.
- Always thank the customer for their business and offer assistance.
Shah Alami Branch
0324-4406415
042--37671140
HAFIZ CENTER BRANCH:
+0322-4376693
OPTICAL MARKET BRANCH:
0309-7285448
0322-4334908
HALL ROAD BRANCH
0308-8904266
0302-3432807
0302-0405742
